ENSURING THE SAFETY OF OUR STAFF AND CLIENTS

COVID-19 Protocols

 
 

In accordance with the Government Gazette Republic of South Africa, Regulation 11365, number 43459 and the Evolve Spa Group Commitment to operating in a safe spa environment with top hygienic standards the following protocols have been adopted. 

  • A temperature check will be performed before entering the spa

  • Guests will be accommodated in individual treatment rooms apart from the large couples massage room and the new dedicated manicure room which will accommodate no more than two guests

  • Masks and protective shields will be worn by staff

  • Appointments will be scheduled to allow for maximum social distancing

  • Hand sanitization before entering the spa will be performed

  • Rooms will be cleaned between client consultations

  • Hand washing and sanitization is mandatory before and after serving each client

  • Contactless payment is encouraged

  • Hands will be washed and sanitized after handling cash

  • Common areas will be disinfected periodically

  • All bottles and products will be wiped down with a 70% alcohol solution after serving each customer and at the end and beginning of each business day

  • Fresh clean towels and linen will be used for each guest

  • No guest will be served without wearing a mask

  • Gloves will be disposed of after each client

  • Pre-booking is essential

  • Guests must maintain a 1.5 m distance between each other

  • Employees or guests with flu-like symptoms will not be allowed to work or enter the premises

  • Basins will be cleaned and sanitized after each use

  • Workstations will be cleaned and sanitized between uses.

  • Workstations will be more than 1.5m apart

  • Guests are requested to arrive 10 minutes before arrival for the Covid– 19 check and consultation procedure

  • Guests showing any flu / Covid -19 symptoms are requested to reschedule their appointments

Trading hours have been extended to allow for maximum social distancing, the new hours will be as follows: 

Monday, Tuesday, Thursday, Friday: 8:00 am – 6:00 pm

Wednesdays: 8:00am – 8:00pm

Saturday: 8:00am – 6:00pm

Sunday: 8:30am – 4:00pm

By appointment only.